Platform Administrators
Platform Administrator Capabilities
Platform administrators inherit all Organization Administrator Capabilities and Organization Member Capabilities for all organizations on the platform. In addition, platform administrators also have the following capabilities:
User Management
Includes support for Confluence, GitLab, Jira, Mattermost, and Argo CD.
Add User
This feature allows SmoothGlue Admins to create a new user within SmoothGlue Console's supported tools. When adding a user, SmoothGlue Admins have the option to designate them as a SmoothGlue Admin or to assign them to specific organizations immediately. This feature is accessible through the Users section of the Admin Portal.
Modify User Details
Through the User Details section of the Admin Portal, SmoothGlue Admins can update user information in SmoothGlue Console and across all supported tools, including name, profile picture, and permission levels. They can also manage the user's organization membership, roles, and team assignments.
Limitations: Team management is limited by the capabilities of the tools that support this feature. For more information, see the Teams Management section of the user manual.
Repair User
If discrepancies arise due to modifications of the user in the supported tools outside SmoothGlue Console, the repair feature analyzes the current status of the user and either includes the missing data in Console or updates the tool to ensure consistency across the platform. This feature is accessible through the User Details section of the Admin Portal.
The repair user action will correct a user's existence, organization membership, team membership, and role assignments in the supported platform tools.
Resend User Invitation
If a user has not accepted their initial invitation, SmoothGlue Admins can resend it to prompt them to join the SmoothGlue Console. This feature is accessible through the User Details section of the Admin Portal.
Disable User
SmoothGlue Console provides the capability to revoke access to SmoothGlue through the Disable User feature. When a user is disabled, they will automatically be logged out from SmoothGlue Console and all supported tools and will not be able to log back in. This feature is accessible through the User Details section of the Admin Portal.
Organizations Management
Includes support for Confluence, GitLab, Jira, Mattermost, and Argo CD.
Create Organization
This feature enables SmoothGlue Admins to add a new organization to SmoothGlue Console. When setting up an organization, SmoothGlue Console automatically creates it across all of SmoothGlue Console's supported collaboration tools. This feature is accessible through the Organizations section of the Admin Portal.
When creating an organization, SmoothGlue Admins can optionally assign an Organization Admin to the newly created organization. If the designated Organization Admin does not exist in SmoothGlue, SmoothGlue Console will automatically create them.
Rename Organization
Renaming an organization updates the name of the organization across the supported tools. This feature is accessible through the Organizations section of the Admin Portal.
Repair Organization
If discrepancies arise due to modifications of your organization in the supported tools outside SmoothGlue Console, the repair feature analyzes the current status of the organization and either includes the missing data in Console or updates the tool to ensure consistency across the platform. This feature is accessible through the Organizations section of the Admin Portal.
Add Organization Member
When SmoothGlue Admins add users to an organization, they become Organization Members. These users will now have access to all of the projects within an organization and can be assigned to specific teams. SmoothGlue Admins can also customize their permissions to grant them capabilities in SmoothGlue Console and the supported collaboration tools.
Users can be added to multiple organizations, if necessary. When adding individuals who are not currently part of SmoothGlue, this feature will create new users across SmoothGlue Console's supported tools. This feature is accessible through the Organizations section of the Admin Portal.
Create Organization Subscription
If desired, Platform Admins can create a subscription for an organization. A subscription is useful for multi-tenant use cases, as it defines the maximum number of users allowed for each role type within the organization. Additionally, a subscription defines the date range during which the organization is allowed to use the platform.
If no subscription exists for an organization (which is the default state of an organization), then the organization can access the platform indefinitely.
Suspend Organization Access
Platform Admins can suspend an organization's access. Suspending an organization's access results in removing all organization members from the organization except the organization admins. After performing this action, previous members of the organization will lose access to all of the organization's content.
System Tools Integration
Includes support for Confluence, GitLab, Jira, Mattermost, and Argo CD.
SmoothGlue Admins have access to the System Tools section of the Admin Portal. This centralized view within SmoothGlue Console provides a quick overview of the functionalities available in each integrated tool, as well as direct access to them.
User Portal
The User Portal in SmoothGlue Console provides a dedicated space for regular users with SmoothGlue Admin privileges. Here, they can function as either regular Organization Members or Organization Admins, depending on their assigned permissions within each organization. This allows for flexibility between performing routine organizational tasks and system administrator activities. Users can access the User Portal from the user menu when in the Admin Portal. Similarly, if they need to perform System Admin tasks while in the User Portal, they can switch to the Admin Portal using the same menu.
Organization Admin Capabilities
Also available for SmoothGlue Admin.
Organization Members Management
Includes support for Confluence, GitLab, Jira, Mattermost, and Argo CD.
In the Organization Members section, Organization Admins have the ability to manage the roles and teams of organization members. This feature is accessible through the Organization Members section of the Organization.
This feature is accessible to SmoothGlue Admins through the Organization Management view.
Limitations: Team management is limited by the capabilities of the tools that support this feature. For more information, see the Teams Management section of the user manual.
Projects Management
Includes support for Jira, Mattermost, and Argo CD.
Projects in SmoothGlue Console represent real-world projects and are comprised of project-specific tools (e.g., Project Tools) from the supported platform tools. By creating projects and grouping Project Tools within them, Organization Admins can grant Organization Members access to all necessary resources that are required to deliver on their mission. Custom project tools can also be included to facilitate quick access to any other relevant URL.
In addition to project tools, SmoothGlue projects contain applications. An application is a deployable collection of software defined in a manifest. Multiple applications can be associated with a SmoothGlue project.
Add New Project
This feature allows Organization Admins to create new projects within SmoothGlue Console. They have the option of a quick setup, which creates a project and, optionally, a new representation of it within the supported tools, under Project Tools. An advanced setup is also available, which includes quick setup steps and allows the addition of existing Project Tools from the supported tools, as well as the linking of custom project tools for organization members to access. This feature is accessible through the Projects section of the Organization.
This feature is accessible to SmoothGlue Admins through the Organization Management view.
Edit Project Tool
This function enables Organization Admins to modify the alias of an existing Project Tool within a project for easier recognition within the project's context. This change will not affect the actual Project Tool outside of the SmoothGlue Console or in other projects; it will only update the representation of the Project Tool within this specific project. This feature is accessible through the Projects section of the Organization.
This feature is accessible to SmoothGlue Admins through the Organization Management view.
Add Project Tool
Organization Admins can add project tools to a project after it has already been created. They have three options for performing this action: adding a New Project Tool to create a new instance within a supported tool, linking an Existing Project Tool already in use within the organization, or integrating a Custom Project Tool by providing its URL.This feature is accessible through the Projects section of the Organization.
This feature is accessible to SmoothGlue Admins through the Organization Management view.
Delete Project
Deleting a project in SmoothGlue Console can be done through the Project Management interface. Deleting a project will only remove the project's representation inside SmoothGlue Console for all members of the organization but will not delete the project tools it contains, except for the custom project tools. Project tools within the supported tools can be later linked to another project, if necessary. This feature is accessible through the Projects section of the Organization.
This feature is accessible to SmoothGlue Admins through the Organization Management view.
Applications
Currently, SmoothGlue Admins with platform administration credentials must create associated projects and applications within Argo CD. SmoothGlue Console will discover the relevant, existing applications at runtime.
Organization Tools Integration
Includes support for Confluence, GitLab, Jira, Mattermost, and Argo CD.
Organization Admins have access to the Organization Tools section. This centralized view within SmoothGlue Console provides a quick overview of the functionalities available in each integrated tool, as well as direct access to them.
This feature is accessible to SmoothGlue Admins through the Organization Management view.
Limitations: Jira, Confluence, and Argo CD do not offer an organization-level view within their interfaces; for these tools, users will be redirected to the home screen of each tool.
Organization Members Capabilities
User Dashboard
SmoothGlue Console provides a User Dashboard, accessible to all members of an organization. This dashboard simplifies the user's workflow by offering immediate access to frequently used Organization Tools and Project Tools across all organizations where they are members. Defined as SmoothGlue Console's home screen for all members of an organization, the User Dashboard allows Organization Members to eliminate the need to navigate through multiple steps to reach project tools.
This view is only available to SmoothGlue Admins if they belong as members of an organization; they can access all the organizations they are part of within the User Portal.
Organization Projects View
Similar to the Projects view for Organization Admins, Organization Members Projects view provides a centralized access point to all project-specific tools (e.g., Project Tools). This feature enables Organization Members to navigate to each tool related to the projects they are involved in. Organization members are limited to accessing Project Tools; they do not have the ability to edit them.
This view is only available to SmoothGlue Admins if they belong as members of an organization; they can access all the organizations they are part of within the User Portal.
Organization Tools View
Similar to the Organization Tools view for Organization Admins, Organization Members Tools view provides a centralized access point to all Organization Tools supported by SmoothGlue Console. When utilizing this access, users will open their respective home screens within each tool.
This view is only available to SmoothGlue Admins if they belong as members of an organization; they can access all the organizations they are part of within the User Portal.